Using Your ASU E-mail Address, i.e.,

What is Your ASU E-mail Address?

ASU provides addresses to people affiliated with ASU, at the beginning of their affiliation. Your addresses are kept when you retire. Everyone is typically given two addresses - their and their You have the option of setting up additional addresses, called "aliases". These addresses are not directly linked to an e-mail account at ASU or anywhere else. You manage your ASU e-mail address (see below) to connect the address to an e-mail account of your choice.

Your official addresses are what ASU uses for official email communication. Some ASU services require you to use your official email address for communication.  That official address is displayed in places such as Blackboard and the ASU Online Directory.

Why Use Your ASU E-mail Address?

  • The address retains your identity with ASU. You can be sure that ASU wants you to use an address, because that keeps you connected, and therefore more likely to donate time and resources.
  • Once you have notified everyone to use your ASU e-mail address, you won't ever have to do that again, even if you change the company you use for connecting to the Internet (your ISP, or Internet Service Provider) or if you change the e-mail product you use. Your ASU address stays constant, and is permanently yours. You need only change your Email Delivery Address at ASU (see "Manage your ASU E-mail Address" below), and that will take care of everything!
  • There is an automatic spam filter applied to mail sent to your ASU address (but don't expect this to remove all of the spam mail you receive!). To learn about ASU's spam filter search the ASU ServiceNow Knowledge Base on "spam filter". NOTE: You will need to be logged in to the ASU website with your ASURITE UserID and password to access ServiceNow.
  • You can use your ASU address with your existing e-mail service.

How Your ASU E-mail Address Works

how epo worksThe ASU Electronic Post Office is the service that makes this work. It is very like your local U.S. Post Office, in that your mail is first delivered there, and from there to your email service/you. A diagram of the process appears at the right.

As you can see from this diagram, e-mail messages sent to you are not stored on ASU's post office server. Instead, the messages are sent to a mail server where you can access them with your mail service's Web interface or with a desktop client such as Outlook. The mail server might be operated by ASU (Exchange/Outlook) or by your Internet Service Provider or by a company such as Google or Microsoft (Gmail and Hotmail/ So if you are not using ASU's Exchange/Outlook service you don't have to worry that your personal e-mail is using ASU resources that are meant for active faculty, staff, and students.

Manage your ASU E-mail Address

You can direct the ASU Electronic Post Office to deliver your mail to one of three places: MS Exchange for ASU, Gmail for ASU, or Non-ASU Email Forwarding.To view or change the destination of your mail visit "Manage your ASU email address". To learn more about managing your ASU e-mail address search the ASU ServiceNow Knowledge Base on "Manage Your ASU Email Address". NOTE: You will need to be logged in to the ASU website with your ASURITE UserID and password to manage your ASU email address or to access ServiceNow.