If you understand how something works, you are much more likely to be able to use it effectively and to cope if something goes wrong.

This seminar will help you understand how email works and how to use it wisely and safely.

It will also help you understand your options when it comes to using an email service provider other than ASU, including how to migrate to a different service and how to retain your @asu.edu email address after migration.

Be aware that things change often in the world of technology, so some of this information may will be outdated. You should check the site's current web pages or other sources if you are considering taking any actions based on this content.

This will be followed by tips on tools you can use to make your digital life a little better.

Email topics covered

• Email addresses and how they work.
• Email messages – where your mail is stored and how you access and manage it.
• Email service providers, both ASU and non-ASU.
• Moving from one email service provider to another, with emphasis on moving from ASU to another free email provider (and still keeping your @asu.edu address!).
• Working with multiple email addresses and multiple email service providers.
• Recognizing and handling spam and phishing emails, unsafe attachments and spoofing or virus links.
• Email “spoofing”, i.e., making a message appear as coming from someone other than the real sender, and how to recognize it.

Tech safety tips and tools covered

• Password manager (free year of LastPass from ASU)
• Computer and phone passwords
• Credit report locks
• Credit card reminders and warning notices
• Phone backups – text messages and photos especially
• Computer file backups and files in the cloud

Look for links on the right of this page

• An expanded version of the slides used in the seminar. In this version, the slides have content - much of what was said during the seminar is captured on the slides. This version also includes full instructions and demos for moving from ASU Outlook to another email service.
• Zoom video recording of the seminar
• Links to supplement seminar content